Jabra direct does not recognize my device Bluetooth#

Reset Jabra Elite 3: Make sure to place both earbuds in the charging case and then simultaneously press and hold the Left and Right buttons on the earbuds for 10 seconds until the LEDs on the earbuds flash purple > Close the lid of the charging case for 5 seconds to complete the reset process > Before you re-pair your earbuds with your mobile device, remember to delete the previous pairing in the Bluetooth menu.

In that scenario, you may experience Bluetooth connectivity issues or stability with the connection in some scenarios. Although Bluetooth 5.0 is the latest one and most of the next-gen Bluetooth devices do come with it, some other devices may have Bluetooth 4.0 or lower.

Ensure both devices are compatible: It’s also possible that your earbuds aren’t compatible with the mobile or laptop due to the Bluetooth version.

Keep it charging for at least 30 minutes before checking for the connectivity issue again.

Charge the Earbuds and Charging Case: It’s also worth recommending to keep charging your earbuds by placing them inside the charging case and then connecting the USB cable to the case and plugging the cable into a power source.

Then you can try again these earbuds on a device.

Disconnect other Bluetooth devices from your mobile: If you’ve already connected any other Bluetooth devices with your mobile then make sure to disconnect or remove them from the Bluetooth list.

(Alternatively, wear the earbuds to hear the voice-guided instructions) > If asked, enter 0000 (four zeros) for a PIN.

Now, go to the Bluetooth menu on your mobile device and select the Jabra Elite 3 from the list.

(Alternatively, simultaneously press the Left and Right buttons) > The LEDs on both earbuds will flash green > Simultaneously press and hold the Left and Right buttons on the earbuds for 3 seconds until the LED on the right earbud flashes blue > The earbuds are now ready to pair with your mobile device.

Pair with mobile or tablet device: Turn on the Bluetooth Setting on your mobile device > Turn on your earbuds by removing them from the charging case.

The device settings in Jabra Direct were greyed out too so I couldn't access any device settings on either the 380 or my headset.Īnyways, hopefully the new Link 380 works correctly.1.

Jabra direct does not recognize my device Pc#

It's wierd because I can hear audio through the Link 380 in my headset from my PC and I talk through it in a zoom meeting without a problem but Direct isn't not seeing the 380. Tried updating FW manually but still couldn't get the Link 380 to work correctly. Really helpful IMO but alas couldn't diagnose the exact problem so I'm being sent a replacement Link 380 dongle. Has anyone else had this error after the most recent Link 380 update?Īlso I can't access the Link 380 settings in Jabra Direct If I connect my Ev2 85 as a separate bluetooth device computer audio is fine. ) <- That might have been an error on my part though. My Evolve2 85 still connects to calls on Teams / Zoom but I couldn't hear computer audio (like youtube or whatever. Recently updated the Link 380 FW, and after the update, I'm getting the below error if I unplug and reseat the Link 380 USB adapter.